Job Start Date:11/15/2021Type of Position:Full-time
Number of Openings:2
Job Location & Contact:
505 Consumers Road
Suite 400
Toronto,
ONM2J 4V81-800-656-4120, 1081
Job Description:
Credit Counsellor Primary Responsibilities:
The counsellor will receive incoming inquiries from across the country from consumers in various stages of payment distress. As a non-profit organization, the Counsellor should be dedicated to helping consumers improve the quality of their life through financial education and debt consolidation programs. Counsellors/Credit Counsellors help customers in budgeting, managing their finances, and eliminating unsecured debt.
Credit Counsellor General Description:
Engaging person who enjoys talking with people over the phone, or in person and helping them by providing sound financial advice and counselling
• Determine debt obligations by interviewing clients; examining bills and payment schedules
• Determine financial resources by examining income, assets and expenses,
• Develop a financial plan for the client where necessary by reducing high-interest debt
• Establish priorities, goals and a living expense budget while developing a Debt Management Program for the client, as required
Experience Required:
• Post-secondary education
• Specialized certification such as AFCC or ICQC or equivalent an asset
• Previous experience in credit and/or collections, financial planning and sales preferred
• Strong people skills and be able to communicate effectively both orally and in written form
• Ability to empathize with people in distress
• Effective interviewing and fact gathering skills
• Knowledge and use of PC Systems and MS Office applications is a must
• Ability to work independently while meeting deadlines
• Self-motivated, willingness to constantly improve
• Attention to detail and be able to multi-task and prioritize work on a daily basis
How to Apply:
Please forward all resumes to jobs@consolidatedcredit.ca
Credit Counselling training provided
French, Spanish, and multi-lingual speakers a plus
Application Deadline:
Jan 01, 1900